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"the older one is three years old and seen more expensive samsung bosch and miele vacuum cleaners disintegrate and die"

"was going to return this as the suction was so strong i didn't have the strength to use it"

"we bought this hoover a we are renovating our new house and my very expensive mielie is not coping with all the dust!"

"unfortunately the new one stopped working but we thought never mind as we had bought it from john lewis with a 2 year warranty"

"he was worth the money spent within the first week of use"

"i believe there is also a brushbar attachment you can buy which could resolve the hair issue but having not tried it i can't comment on how good it is"

"completely waste of money"

"just fitting bathroom ideal for removing dust sawdust loose ruble etc"

"also top and bottom parts of cleaner would not lock together to use faulty clips"

"carpets look awful"

"our 8 year old henry 1200w expired in style with a choking sound and a really bad smell i had to go running for the plug to turn it off"

"the dust bags can be a little pricey but they are large capacity so they do last longer and the suction is very powerful as well these vacuums are quite noisy and cumbersome especially if you have stairs and the most annoying thing about them is the pipe connection at the top where the bend connects to the straight pipe as it just keeps coming out while using it it doesn`t matter how hard you push it in it just comes apart again"

"total rubbish"

"the ones they have replaced them with easily fall apart"

"the disappointing thing regarding these new hoovers is that the pipes are no longer polished steel"

"our 8 year old henry 1200w expired in style with a choking sound and a really bad smell i had to go running for the plug to turn it off"

"don’t have to worry anymore about more than dust going up"

"floor head also seems less well made cheaper brittle plastic"

"this is a wicked waste of resources but they like you to buy lots of very expensive bags and throw them away after they get full"

"but when you remove it apart from the small hole where the dust goes in there is no way to empty it!"

"would give it a five star for delivery but that would be misleading!"

"all in all its a tough well built vacuum cleaner with very badly designed pipes"

"gone through 3 vacuums in 2 years due to pet hair 2 cats 1 dog it's not like i have a menagerie but they are all very casty last one lasted 4 weeks and that was a very well known bagless brand and i was using the pet hair attachment i love my henry might take a tad more elbow grease than an upright so"

"i can't fault this hoover tried everything from sharks to cheap ones but this is by far the best has a bit of a funny smell but i can tolerate it"

"and little brush will help with more fiddly cleaning"

"this thing will cheerfully transform your dusty dominion into swathes of serene untouched heathland alive with the distant echoing of the lesser redpoll whose meldodious song lands playfully on your ears whilst the air around you is sweetened by honeysuckle that dances in chlorophyll choreography"

"floor head also seems less well made cheaper brittle plastic"

"the hose feels less flexible and shorter"

"now this is a design fault that numatic have never addressed in all the years of manufacturing this product and all the cleaners at my workplace have them all taped up to stop it happening and i have had to do the same so be prepared for this problem if you buy one as it is very annoying and numatic should have redesigned these by now"

"this model has a longer flex and bigger bags more suited for office buildings"

"the naughty ones who don't unravel the wire completely!"

"only used hoover a hand full of times and now it doesnt work light comes on but hoover doesnt "

"great suction but i would never buy this again i hate it"

"none of the reviews i read mentioned this so i'm a somewhat confused"

"this is great little workhorse but it does have design flaw the plastic pipe which connects to the metal constantly falls off but apart from that it's great vac"

"not as good as henry i bought from shop pole is plastic and should be metal makes it more difficult to use"

"unfortunately john lewis did everything they could to avoid honouring their warranty and kept transferring our calls to numatic who could not do anything as john lewis would not give them a service number and arrange to ship the henry back to numatic for repair"

"this is great little workhorse but it does have design flaw the plastic pipe which connects to the metal constantly falls off but apart from that it's great vac"

"the cable is simply wind away"

"his wheelbase is larger so he can come down one of the many little ups and downs that connect the rooms in my ancient house without danger of turning upside down poor old henry i did this on many occasions "

"have never had to unblock it and i hoover up things that probably shouldn't be hoovered up"

"efficient but very heavy"

"now this is a design fault that numatic have never addressed in all the years of manufacturing this product and all the cleaners at my workplace have them all taped up to stop it happening and i have had to do the same so be prepared for this problem if you buy one as it is very annoying and numatic should have redesigned these by now"

"my main reason for keeping it is the cost and difficulty of sending it back!"

"the sort of steel that will dent bend and split at some point"

"i've avoided henry hoovers all my married life as my mum hates them"

"i've wasted a lot of time as i should have bought one years ago"

"waste of time!"

"i have always bought dyson but the last one was so badly designed and always got blocked up"

"since then i passed it on to a family member still going strong and bought a dyson animal which was much better at picking up hairs from carpet"

"the dust bags can be a little pricey but they are large capacity so they do last longer and the suction is very powerful as well these vacuums are quite noisy and cumbersome especially if you have stairs and the most annoying thing about them is the pipe connection at the top where the bend connects to the straight pipe as it just keeps coming out while using it it doesn`t matter how hard you push it in it just comes apart again"

"i have had dyson hoovers before and i can tell you the henry beats them all"

"i can't fault this hoover tried everything from sharks to cheap ones but this is by far the best has a bit of a funny smell but i can tolerate it"

"to somebody of my generation used to either using cheap paper bags several times over before throwing them away or using a bagless system that could be emptied and brushed out this waste of strongly made cloth bags seemed incredible!"

"has an extra long cable for doing stairs or long corridors in one go"

"beats any of the cordless vacuums by a long chalk"

"nothing usually goes wrong with them"

"so much waste could be prevented if companies were not so greedy for profit"

"did buy a spinning brush head separately to go on the carpet and it sounds like its going to take off but its just so powerfull!"

"the black plastic pipe broke 1 month and 2 days after delivery typical to be 2 days after the return date"

"the dust bags can be a little pricey but they are large capacity so they do last longer and the suction is very powerful as well these vacuums are quite noisy and cumbersome especially if you have stairs and the most annoying thing about them is the pipe connection at the top where the bend connects to the straight pipe as it just keeps coming out while using it it doesn`t matter how hard you push it in it just comes apart again"

"never again!"

"i no longer have the frustration of spending so much energy and time trying to do it with machines that are useless"

"i was shocked by this product"

"the interior filter and hepa flo bag will ensure the dust stays where it should the emptying process is hygienic and quick"

"always falling apart"

"my hoover has broken and it’s 6months old i can’t see where to contact about this?"

"only major downside is that you need to buy a separate cleaning head £25 for ease of cleaning thick carpets"

"i guess it is perhaps more suitable for builders to clear some of the bigger debri but not suitable for delicate work like when it comes to thoroughly vacuum carpets"

"the handle fell of mine within 4 weeks having it not broken came out clips and can't get it on again leaving me having to try carry hoover up and down stairs"

"brick plaster wood dust"

"so much waste could be prevented if companies were not so greedy for profit"

"the disappointing thing regarding these new hoovers is that the pipes are no longer polished steel"

"also spray some air freshener onto the hover bag when it's in the vacuum makes it smell nice as you vacuum :"

"though it’s not affecting the use of the machine i do wonder if in time it will be an area that rusts"

"why has it taken me so long to realise that this is the vacuum cleaner!"

"this thing will cheerfully transform your dusty dominion into swathes of serene untouched heathland alive with the distant echoing of the lesser redpoll whose meldodious song lands playfully on your ears whilst the air around you is sweetened by honeysuckle that dances in chlorophyll choreography"

"so now we use the zippered ones and these are likely to last up to a year apiece before they have to be discarded"

"brought this hoover a month ago and now its stopped sucking properly"

"this numatic is everything the alyix wasn't: powerful lifts the carpet tiles if we aren't careful does a whole house hoovering before you have to empty the bag doesn't struggle with anything and just gets on with the job so you don't need to keep going over the same area again and again as we did with the alyix"

"returning the items is difficult as drop off choice is limited"

"unfortunately john lewis did everything they could to avoid honouring their warranty and kept transferring our calls to numatic who could not do anything as john lewis would not give them a service number and arrange to ship the henry back to numatic for repair"

"with the long lead i can plug it in & it will reach every part of my coach house easily the hose & brush attachment easily reach all round the ceiling for getting rid of cobwebs too"

"but it came with an industrial power plug"

"we use a dyson but was told henry is a no frills powerful vacuum but was clearly disappointed"

"what's not to like"

"great vacuum cleaner but wish i had got the smaller one as this one is heavy"

"surfaces so clean may i add that your next guest would be excused for thinking it isn't a surface at all but a celestial substance of purest golden glimmer cleansed of all that is impure"

"when he seems so powerful he threatens to pull the carpet up you can let some air into his windpipe to slow him down"

"i no longer have the frustration of spending so much energy and time trying to do it with machines that are useless"

"the only thing is i thought it being a new hoover it would be quieter than my old henry which i have had for many years but the noise is unfortunately the same!"

"there's a reason why the deign of these has stayed the same for ever it's tried tested and works in real life "

"used to quite enjoy hoovering but this things actually stresses me out it is so bad"

"but tubes are cheap and nasty painted thin steel compared to stainless steel in older"

"do not buy this item"

"if you want to vacuum do not purchase this item no suction whats so ever"

"virtually straight out of the box super simple assembly and ready for off huge henry is tireless with a 'can do' attitude that will never let you down"

"very disappointing such a good brand is going to slip the way of others before"

"now this is a design fault that numatic have never addressed in all the years of manufacturing this product and all the cleaners at my workplace have them all taped up to stop it happening and i have had to do the same so be prepared for this problem if you buy one as it is very annoying and numatic should have redesigned these by now"

"couldn't do better"

"stopped working after 2 months and now it says i cannot return"

"our v expensive old vacuum cleaner used to stop sucking if anything more than dust got sucked up"

"it's quite heavy though so if you need it for your stairs you bare this in mind"

"this is not as good as i had hoped for we have had 3 dysons in the past plus other uprights i tried this to see if it would be easier as we have a lot of animals around the house however i find it cumbersome and not easy to store and still not that great at picking up rather disappointed to be honest"

"the box arrived two parts missing"

"i have always bought dyson but the last one was so badly designed and always got blocked up"

"it's quite heavy though so if you need it for your stairs you bare this in mind"

"not much to say really"

"metal suction tube was dented when it arrived and also the plastic hose keeps coming off from metal tube"

"to somebody of my generation used to either using cheap paper bags several times over before throwing them away or using a bagless system that could be emptied and brushed out this waste of strongly made cloth bags seemed incredible!"

"a couple of issues otherwise it would have had 5 * are it tends to be difficult to use the pipes and hose in narrow areas in the bedroom and restricted areas and the unit is a bit top heavy so if a wheel gets caught on something small it will not roll over then it will topple over"

"definitely a fine vacuum he sucks like a demon and the hose brushes and wands are lighter than the old henry by far"

"maybe just this commercial one is a cheap version so check the specs before you buy this model suggests go for standard 6ltr instead if that not also being down graded in production specs"

"well i'm looking no more"

"this numatic is everything the alyix wasn't: powerful lifts the carpet tiles if we aren't careful does a whole house hoovering before you have to empty the bag doesn't struggle with anything and just gets on with the job so you don't need to keep going over the same area again and again as we did with the alyix"

"i've avoided henry hoovers all my married life as my mum hates them"

"good suction albeit a bit noisy"

"it sucks and cleans is light and the cables and hose don't get it their own way"

"but when you remove it apart from the small hole where the dust goes in there is no way to empty it!"

"it failed after 4 weeks had to replace the switch which is easy to do but when will numatic start shipping henry's that have a main switch that lasts"

"it's ok but the 580w model although quieter than the 1200w definitely does not suck as much"

"had a henry in the uk and missed it now living abroad and nothing like it over here had to get it shipped over and now the wife is happy"

"but henry certainly isn't"

"none of the reviews i read mentioned this so i'm a somewhat confused"

"works fine bit heavy"

"i have never seen or used one of the more expensive robovacs but cannot imagine that the basic cleaning of those machines would surpass the eufy 11s"

"however i have following concerns which made me return this very next day 1"

"couldn't afford a very expensive one so did my research and this little guy seemed quite highly sung"

"prompt response from firm when it stopped working and they advised how to repair it quickly"

"after the first week it seemed to loose sync with the time and so attempted to start cleaning at seemingly random times during the day evening"

"it was the daily hair issue that made us think of a robovac that vacs as we work or sleep"

"it's a chore time is precious and we hate vacuuming but felt there was no way a little robovac would compete with our dustbusting big machines"

"it's a chore time is precious and we hate vacuuming but felt there was no way a little robovac would compete with our dustbusting big machines"

"a total waste of £200!"

"it has a large dustbin which is able to hold garbage for several cleans without overfilling"

"after the first week it seemed to loose sync with the time and so attempted to start cleaning at seemingly random times during the day evening"

"in order to keep the flat clean we would need to hoover 2 3 times a week which becomes extremely tedious after a while"

"i've always hated vacuuming"

"i like robert the spruce to go to work at 8am on mondays wednesdays and fridays i let him loose upstairs on a saturday"

"so when it malfunctioned in mid february i was very disappointed!"

"really annoying "

"i have to lift my chairs off the ground before i turn my eufy on which is a huge nuisance"

"you hear so many horrible stories about companies with terrible customer service?"

"over all we couldn’t use it due to our house layout"

"you hear so many horrible stories about companies with terrible customer service?"

"we had to get rid of the bedside tables because he enjoyed getting stuck under them it doesn't really pick up 100% of rubbish it doesn't easily find its base sometimes the brushes fall off and they actually get deformed quickly"

"one tip our naughty eufy managed to lock itself in our bathroom so it's best to put door stoppers just in case"

"it does have the capability of returning itself to the base station but again i don't really care about that"

"i also had an small issue with the vac and the supplier swapped it out with no issues"

"everyone told me i was crazy and wasting money on useless toys"

"it copes with going over most mats and rugs all bar one very chunky one which i can use the spot clean function on"

"the first few times you use this you will have to empty eufy every 10 20 mins as for obvious reasons the collection chamber needs to be small"

"only issue is hair is very easily caught up in the mechanism"

"the sun is confusing the drop sensors underneath the machine and eufy is assuming the sudden difference in the tone of the floor is a potential drop hazard"

"keeps going for a couple of hours before needing recharge"

"some reviews mention that it doesnt always pick bits up over the course of a whole 'cycle' the hoover passes over the same area more than once allowing it to pick up any missed bits"

"the sun is confusing the drop sensors underneath the machine and eufy is assuming the sudden difference in the tone of the floor is a potential drop hazard"

"the robovac does handle my longer pile carpet quite well but will leave streaks in the carpet from the wheel"

"the robovac was my reward for hard work over the summer and i wasn't sure about it as it sounds lazy the price was relatively low and i thought maybe it was rubbish"

"can get stuck in a large room and clean some areas multiple times and completely ignore others"

"i have one rug which eufy easily travelled across and the rest is tiled flooring so it shouldn't have been a problem at all but the rubber on the guard warped and eufy then made a loud vibrating noise too loud to ignore"

"had a minor fault with noise from one of the side brush motors and as it's not a serviceable item replaced without fuss within days"

"i also bought the 11 for my elderly parents as they cannot do hoovering anymore due to arthritis and chronic fatigue"

"the only thing that annoys me is the loud beeping noise on occasions like docking or finishing charging itp"

"only small niggle is it is marking my wooden furniture legs where it has bashed into them repeatedly so i am having to remember to set up barriers before i use the vacuum to avoid this"

"the human hair gets stuck in the rolling brush at the bottom which i find very difficult to clean"

"wouldn’t surprise me if i’ve pressed something i shouldn’t!"

"i've only had the robovac a week and am constantly aghast at how much dirt there is from a seemingly clean floor"

"i really thought it would be a piece of junk but got it just out of blind hope"

"it hums around over carpet and tiled floors with ease and even copes with the hair from our aging chocolate labrador"

"it is very weak on collecting dust from carpets"

": p main issues are: easily gets stuck in cables i have a recessed floor mat inside the front door it gets permanently stuck in drags floor rug corners up or moves them if they have tassels don’t leave clothes on the floor although shoes are usually ok rarely it gets stuck in some awkward place behind some furniture but in the months i’ve had it that only happened twice"

"40 minutes later i was sat very smugly sipping my tea as robbie the robot finished the entire downstairs"

"it also generally manages to return to its charger creeping silently along the walls with its red light sadly flashing as it feels its way back to base"

"it's a shame it can't clean stairs!"

"the only problem is the remote as you have full control of dobbie so it can be very easy to lose a couple of hours making dobbie zoom around your homemade rally course lol 10 10"

"the only minor downside is the dust collecting bin is on the small side so to begin with it may need emptying more often"

"i had serious doubts about a robot hoover but decided to try it without expecting much"

"i actually felt redundant at first"

"one small annoyance is the tendency of the rotating side brushes to drop off during use"

"press a button and no more dirty carpets!"

"it's the only solution when you've got two shedding dogs!"

"one small annoyance is the tendency of the rotating side brushes to drop off during use"

"it has no trouble climbing up rugs and doesn't often get trapped though like with all robovacs you have to clear wires and small objects out of its way"

"so far it has not trap itself in a loop and manage to move on with a few bounces "

"i never thought i needed this in my life in fact i didn’t even really know they existed and bought on a whim in black friday sales"

"the main cleaning mode is at little disappointing the robovac seems to move around at random in this mode making cleaning much more time consuming than a more sensible path"

"cons: if you have messy rooms that have cable empty boxes lying around the vacuum cleaner will not work very well"

"only small niggle is it is marking my wooden furniture legs where it has bashed into them repeatedly so i am having to remember to set up barriers before i use the vacuum to avoid this"

"i expected an impossible tangle and a long session with scissors but no it all unravelled in minutes with no apparent damage to either watson or the yarn"

"having been doubtful about the concept of robot vacuum cleaners i was persuaded to try the eufy 11s during the black friday sale"

"quiet operation no problem to go back to charging station"

"the ultimate problem was the price"

"it impressed since eufy has entered home have hardly used our hoover"

"he won't pick up anything too big and tends to randomly cruise around the floor but he picks up dust sand fur glitter and random fluff"

"it does like to beach itself on various things and emits a pitiful beep when it does so i tend to run it when i'm home"

"i have tried to get this vacuum return as one of the front brush is not rotating correctly and vacuum keeps stopping half way around the room"

"the main cleaning mode is at little disappointing the robovac seems to move around at random in this mode making cleaning much more time consuming than a more sensible path"

"obviously it wandered around aimlessly rather than finding its base station once the battery ran out"

"it asks for a 6 foot radius to put the charging point plus it has to be on hardwood it then said it can’t be near anything that it can go under otherwise it might get stuck"

"it takes up so much dust and dirt off our wooden floors everyday and it has a large resevoir for the dirt"

"the robovac doesn't have a good sense of direction and travels around rather randomly but manages to cover all of our moderate size apartment in one go"

"the memory app controls etc are of little value to me and an unnecessary cost"

"it works in a very haphazard way at first i though oh no it’s missing loads of bits and then goes to another room before it had done the first one properly but no need to worry it comes back and finishes every room properly"

"i've used it every day and still it misses many places"

"now the reason that i returned eufy"

"it picks up really well and even does a little shimmy to get edges"

"we have two dogs and so we were forever hoovering up after them"

"i bought two of these and they worked great until i moved house where they both decided at different times to throw themselves down the stairs and off a landing area to the floor below"

"the eufy doesnt always pick up everything on the first round granted but eventually gets it all and with no effort!"

"it is very erratic and does not seem to go all over floor"

"soundhow finds its way into every room and return itself to the doc"

"most of our flat is medium pile carpet and that doesn't disturb the robovac at all"

"it's a chore time is precious and we hate vacuuming but felt there was no way a little robovac would compete with our dustbusting big machines"

"let’s see if it is as good as my little eufy"

"very helpfull little gadget"

"that was until this little fella arrived"

"great little helper"

"if this happens it deposits a little clump of hair on the floor so i just stop it and empty the blockage which takes 3seconds and restart it again note its only hair that builds up all the dust seems to still go into the waste container"

"as many have already mentioned eufy doesn’t like loose laying cables nor rug tassels but then what vacuum does?"

"this gradually got worse over time so i regretfully made the decision to return my eufy within the 1 month return window"

"our needs were simple: clean a two bed flat with no carpets only wooden floors in one go"

"if it does get caught on something shoelace cable it makes a few bleeps and whacks on its red warning light and then sits there waiting to be rescued we live in flat so no stairs or other hazards to avoid so cannot comment whether this would be an issue"

"only small criticism is that sometimes it gets stuck trying to mount the edge of our dining table plinth"

"only had it a short while but so far i can’t really fault it"

"i don't have experience with robovacs so can't compare it to different model and my opinion is based solely on my experiences but my god how good he is"

"75 minutes cons: the cleaning cycle is random but this is more than sufficient for an entry level robot vac"

"if this happens it deposits a little clump of hair on the floor so i just stop it and empty the blockage which takes 3seconds and restart it again note its only hair that builds up all the dust seems to still go into the waste container"

"they did send me another one to try but the same thing happened 3 weeks later the rubber warped and vibration started again"

"i have dogs and a parrot so they do create some mess and this has dealt with everything thrown at it"

"you have to be sure to secure loose cables rugs and get papers clothes up off the floor otherwise they'll get tangled up but otherwise you just switch on and off it goes"

"everyone told me i was crazy and wasting money on useless toys"

"got it running each day and never had many issues"

"all i have to do is remember to empty the dirt tray when he's finished"

"in a very dusty house with a very sheddy cat and a fairly sheddy long haired owner who traipses compost everywhere i had doubts he'd keep up but he does"

"it works great downstairs and our anxious dog doesn’t mind it"

"the anti fall mechanism stops it from falling down the stairs"

"the only preparation needed is to pick up stuff you don't want obstructing the vacuum and then press play"

"it really is the best machine i have purchased for us in a very long time and like many others i wish i had bought it a lot earlier because this little guy certainly takes over most of the hoovering and brings up carpets and hard floors every time"

"we have tiled wooden and carpeted floors in a largish house and eufy does a floor at a time with no bother"

"cancelled the cleaner"

"don't forget to empty it every 2 times rarely gets stuck has excellent sensors low meaning it can get under the bed etc"

"bottom line money well spent!"

"it once got trapped in my bedroom and wrecked it!"

"the suction is not very good as it left talcum powder dust and didn't pick up everything"

"it’s great i would highly recommend this vacuum but you need to have a tidy house and no tasseled rug or it will get stuck!"

"you just need to empty the little container once a week and occasionally wash the brushes and filter but otherwise it’s gets the job done and your hoovering days are over"

"the major one which resulted a broken gear on the wiper and a return it stucks on thick carpets or mats and can not move for minutes"

"the dog's not that keen as eufy keeps bumping her when she's just about to drift off to sleep but its merely a minor downside!"

"you do need to make sure no cables or clothes are lying around as per instructions"

"the dustpan size is small so you may need to empty it after two runs"

"so far it finding its way back to the charging station is a bit hit and miss but its early days"

"also still obsessively cleans the same area but misses other areas"

"it started giving problems"

"you do need to check the brush and remove any dog hairs after it’s done a clean but this is easy as is the emptying of the dust container"

"if you have dinning chairs nice packed on the side on the dinning table the vacuum will skip this part all together"

"+ eufy can climb small inclines easily so it useful if you need it to go over thick rugs cons: the battery does seem to run out more quickly than other vacs i have and the charge also takes longer a few hours to fully charge the brush mechanism does need regular cleaning as hair becomes wound around the moving parts reducing the cleaning capability eufy does miss spots due to its random moving pattern but regular cleaning programs mean this isn't a real problem overall i'd definitely recommend eufy"

"i never write reviews"

"occasionally it climbs up on a rug and gets itself stuck and i have to rescue it"

"it did get stuck on my bar stools and table but other than that the random navigation did clean my house surprisingly effectively"

"i thought about buying this for a long time as i didnt hink it would be as efficient as a 'normal' hoover but i was proved wrong massively!"

"silly mistake much regret"

"bumps into more than i expected even white cupboards so i hope that doesn't cause damage in the long term"

"it is just something we will need to plan for before leaving eufy to function while we are out of the house in the summer but it's by no means a deal breaker"

"i really thought it would be a piece of junk but got it just out of blind hope"

"have had the 11s in my wish list for some time having missed the discount during prime day 2018 so i was pleased to see the product further reduced on black friday"

"the ‘big’ vacuum cleaner only comes out every few weeks now mainly to do the stairs and some inaccessible corners"

"supposedly better for medium pile carpets too"

"30pm the floors are clean it's a lovely feeling i wish i'd got one sooner!"

"it has a good price point and overall features without being either too basic or too complex"

"i've tried everything to reset her timer but nothing works"

"you have to move furniture of course for a more complete clean but this is far less of a grind than vacuuming everything by hand the old way and it does in fact get into some places that are hard to reach with an ordinary vacuum cleaner such as under couches and low tables"

"it manages carpets hard wooden flooring and can get on and off rugs just be wary of tassels and stringy items wires cords as they will get entangled easily"

"don't get me wrong pet lovers will still need a bigger machine from time to time but for daily maintenance this little robot is remarkable"

"wish i’d kept the box to be honest so i could return"

"my particular model seems to run out of power after 25 minutes or so well under the 100 minutes runtime so i would recommend giving it a good charge before using it i think it might be a problem with the batteries who sometimes develop a fault and develop a memory that they are fully charged when they are not"

"the rug is clean because it seems to really get all the surface fluff along with all the little bits of dirt and it is a white rug"

"doesn't just blind bump into things and reverse will feel what's it bumps into multiple times then decide if to create course around it such as leg chairs"

"i haven't had one before so don't have anything to compare to but i'm equally delighted and disgusted in its cleaning ability"

"i've had it for about 4 days now and i find that it misses some spots although i run it twice a day"

"however we purchased it in the winter when the kitchen was dark now that we've reached the spring and we're getting more sun this vacuum is next useless"

"poor ‘kevin’ has been working hard since arriving home yesterday what can i say i am delighted on how well he is cleaning"

"it is difficult to leave this un attended"

"it appears to charge but when i try to set it off hoovering nothing happens and now the light doesn't go on when it's charging"

"normally that would mean having to buy a whole new one and throwing it out which is really wasteful but eufy support is the best ever"

"on the plus side it rolls over and vacuums my rugs and mats without any problem whereas my upright vax will try to suck everything up edit: took down 2 stars as it keeps knocking into my furniture causing dents and scratches even though it is supposed to have a sensor and stop before hand"

"too haphazard for my liking and i will be looking for one that can map out the room"

"poor ‘kevin’ has been working hard since arriving home yesterday what can i say i am delighted on how well he is cleaning"

"it cleans well on both hard services and short pile carpets and a full charge is enough for it to do the whole of the ground floor or 1st floor of a largish 3 bed semi and return to it's charging dock"

"it only misses a star because the cat was scared of it and i have to take his opinion seriously or he'll do a poo in my shoes"

"while less powerful i suppose the eufy spends an hour cleaning a room that i'd spend 5 or 10 minutes on with the upright"

"so easy to use incredibly effective i am constantly vacuuming my living room with a dyson stick but despite this this little darling still managed to pick up a pile of stuff quiet funny wish i had one now!"

"this gradually got worse over time so i regretfully made the decision to return my eufy within the 1 month return window"

"love how it detects the edge of the stairs and stops so don't have to worry about it falling"

"our house has the bedrooms downstairs and it doesn’t fall down the stairs i felt nervous letting it go free but i shouldn’t have the sensors kick in and it didn’t fall!"

"when you're fed up playing with him you just press the docking button and he makes his way back to his docking station"

"very low noise and picked up all the bits"

"one upside is my cats who would normally only be seen for their dust when i got the henry out sit peacefully watching eufy wander around only getting upset when it heads for them and with a look of distain have to move out of its way so far they’ve not been tempted to take a ride but you never know!"

"we didn't have this issue with our similarly priced v7 vacuum which we only replaced due to a flood damaging it!"

"the only downsides that she reported: need to empty the dirt collection box frequently as it picks up so much"

"we use it mostly on tiled floors but sometimes let it loose on carpets"

"i have a very hairy dog and it's sucking up every follicle no prob"

"i never knew my house was so filthy!"

": p main issues are: easily gets stuck in cables i have a recessed floor mat inside the front door it gets permanently stuck in drags floor rug corners up or moves them if they have tassels don’t leave clothes on the floor although shoes are usually ok rarely it gets stuck in some awkward place behind some furniture but in the months i’ve had it that only happened twice"

"don’t watch it you’ll waste so much time 😂"

"it goes randomly there's not intelligent route"

"however it just runs until the battery dies it doesn’t know when a room is completed or return to base for a recharge"

"at the moment it gets full very quickly with hair but i’m hoping that might slow down soon"

"bought in nov 2018 so outside the returns window anyone had similar issues and resolved them?"

"i almost went along with the ‘shark’ craze but at the last minute i saw this in the black friday sales and took a chance and i’m so glad i did"

"where it's not so good is that i can't tell it what days to start cleaning automatically it's all or nothing"

"after using it for a week i find it still cannot replace the traditional vacuum cleaner however it has been picking up a lot of dust"

"it also gets itself stuck a lot"

"after 13 months of using it once per day the right hand brush motor has stopped working and refuses to spin"

"i have a chronic health condition which makes regular vacuuming not possible for me so i honestly say this has been life changing and a true weight off my mind"

"i had a neato before and it kept giving me lots of problems this one is solid and does what it says"

"hi my eufy is broken i don't know how to contact seller to fix or replace and return"

"the only thing which can be seen as negative part is the small conteiner"

"so the hoover isn't one of the smarter ones so it will bob around the room in a random pattern but that is hardly a big issue as it does this for around an hour before it goes back to its base for a recharge"

"beware on stairs though as the sensors need a light room carpet to work properly"

"if this stays a problem i will just return the model and get a new one"

"also the hair all wrapped around it's kind of impossible to clean and trying to clear the bristles makes me waste more time than actually taking my actual hoover and just using it all over the flat"

"you have to move furniture of course for a more complete clean but this is far less of a grind than vacuuming everything by hand the old way and it does in fact get into some places that are hard to reach with an ordinary vacuum cleaner such as under couches and low tables"

"dusty the dusty slayer continues to go where no man has gone before"

"i expected an impossible tangle and a long session with scissors but no it all unravelled in minutes with no apparent damage to either watson or the yarn"

"the suction is not very good as it left talcum powder dust and didn't pick up everything"

"i normally go around with my dyson at least four time a week and there is only two of us in the house this robot still picks up dust and hair a all the little bits that the dyson seems to leave behind"

"clarence can get tangled in cables and her tip was to tuck under rug fringes as his suck can unravel them"

"i have replaced the brush followed the support advice but it’s definitely broken"

"the only minor downside is the dust collecting bin is on the small side so to begin with it may need emptying more often"

"normally that would mean having to buy a whole new one and throwing it out which is really wasteful but eufy support is the best ever"

"i have named it dobby my house elf and had to dobby proof the house a little making sure there are no trailing leads and looking out for things he could get snagged on"

"i have a dog who malts galore and this has saved me and my back having to hoover every single day"

"having googled this bizarre experience it seems this is a common problem"

"+ eufy can climb small inclines easily so it useful if you need it to go over thick rugs cons: the battery does seem to run out more quickly than other vacs i have and the charge also takes longer a few hours to fully charge the brush mechanism does need regular cleaning as hair becomes wound around the moving parts reducing the cleaning capability eufy does miss spots due to its random moving pattern but regular cleaning programs mean this isn't a real problem overall i'd definitely recommend eufy"

"robovac 15c max may be a better option for the ones who have similar concerns as me"

"the vacs have their quirks places where they get stuck or can't cope with"

"the only thing which can be seen as negative part is the small conteiner"

"for the lazy house cleaners"

"the place i got it from no longer sells the so i couldn't have a replacement"

"i have a chronic health condition which makes regular vacuuming not possible for me so i honestly say this has been life changing and a true weight off my mind"

"they identified there was a problem and despatched a replacement without hesitation"

"it goes under beds and wardrobes perfectly carpets and my hard wood flours brilliant occasional it misses a bit and i just use the remote control to send it where i want it to go"

"one upside is my cats who would normally only be seen for their dust when i got the henry out sit peacefully watching eufy wander around only getting upset when it heads for them and with a look of distain have to move out of its way so far they’ve not been tempted to take a ride but you never know!"

"half the fun is just watching her bump into stuff and figure her way about the house"

"it really helps as my daughter has multiple food allergies and it just cleans up the crumbs with the press of a button and i can carry on with whatever i'm doing"

"i can’t reccomend him enough!"

"he deals with the tangle of chair legs under the table cleans hard floors and carpets well and seldom gets stuck in the process"

"my wife and our bemused bichon frise watched as this new gadget did its thing around our kitchen"

"seems to pick alot of dirt up well"

"the product worked really well but suddenly developed a fault but this was immediately rectified by the company under warranty"

"recently we had a problem because we noticed the robovac was making a very loud noise which was not common"

"only gripe is it's a little bit noisy"

"firstly it works straight out the box it couldn’t be any easier"

"really good product lovf the way ot cleans floors"

"i never thought i needed this in my life in fact i didn’t even really know they existed and bought on a whim in black friday sales"

"i don't trust them and wouldn't recommend them to families with children if they are to be used upstairs"

"with more advanced models it's easily rectified but this one cannot recognise the danger and will get stuck repeatedly which is why it's sadly not a good fit for my flat"

"now it is finally clean with very little effort"

"if you don't mind the cons then get it"

"it's also very low and gets under a couple of things the housemile can't"

"it really is the best machine i have purchased for us in a very long time and like many others i wish i had bought it a lot earlier because this little guy certainly takes over most of the hoovering and brings up carpets and hard floors every time"

"secondly and more seriously after a couple of weeks i noticed the eufey started to become noisier which i think was down to a fault on one of the side brush motors"

"the robovac was my reward for hard work over the summer and i wasn't sure about it as it sounds lazy the price was relatively low and i thought maybe it was rubbish"

"at first i thought it wasn't doing much but i change my mind when i empty the dust compartment"

"i bought the slim versions eufy and quite honestly i now could not manage without"

"three hairy dogs in our house and this little beast keeps the fluff at bay!"

"i would agree have enough app's on my phone didn't want any more"

"even the edges of rooms are done well with the little spinning brushes flicking all the muck into its path"

"they both do the job well but the 11s being slimmer is best for me as it gets under more of my furniture where the 11 could not"

"ok on occaision he gets a bit lost and disappears to the kitchen for longer than i think is necessary and he has tipped over the thick rug once so i haven't programmed him to clean when i'm out but another reason is that i just love watching him work"

"i cannot believe that i did not get this earlier"

"i was surprised how quiet it is in my opinion too though the battery hold could be better i find if i have fully charged it then leave it a few days off charge there is little left when i set it off for a clean"

"also it runs out of battery if not used for a couple of days which is super annoying because sometimes i would just like to go and use it without having to think about it"

"the other thing that i didn't like was that it went in all different directions as in"

"my opinion is that they are not safe for purpose it put myself and my family in danger and they did exactly what the company advertises that they won't do "

"before this happened i loved them and would still love a replacement for downstairs but definitely not upstairs"

"only small niggle is it is marking my wooden furniture legs where it has bashed into them repeatedly so i am having to remember to set up barriers before i use the vacuum to avoid this"

"if it loses a brush just flip it over and push it back in place"

"looks rather lost in the room and missing many spots"

"i feel like the battery on mine might be a bit faulty though as he seems to get much longer from his and mine seems to regularly run out of battery before it's even able to make it back to the base"

"but that was my fault as it is the sort of obstacle he can't deal with"

"if you don't maintain eufy then you will not get the best results"

"this is the only reason it doesnt get 5stars from me"

"we ended not being able to use it due to asking for a lot of things in the room layout that we couldn’t do"

"the only issue is that the dust container really does have to be emptied every time you use it as it doesn't hold much and the filters clog up very quickly"

"it cleans so well it has a great design and i cant imagine not having it now!"

"to be honest i'm not bothered with this"

"the major one which resulted a broken gear on the wiper and a return it stucks on thick carpets or mats and can not move for minutes"

"i will never be without one!"

"after reading the wonderful reviews of other users i ventured to have my own robot and since then live has never been the same!"

"on another occasion he found his way into the study but managed to close the door on himself and was therefore stuck in there"

"i bought it in desperation"

"if it does get caught on something shoelace cable it makes a few bleeps and whacks on its red warning light and then sits there waiting to be rescued we live in flat so no stairs or other hazards to avoid so cannot comment whether this would be an issue"

"it does take a random path to cleaning but that really doesn’t matter it cleans"

"just make sure you move cables as it does get stuck"